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- Inthink Kids is committed to providing fast, efficient service. If you need to return an item, Inthink Kids will refund you the total product cost that you were charged (exclusive of delivery fees and a nominal restocking fee of 2000naira) as long as the items are returned within 5 days from the delivery date, are unopened and in the exact condition in which they were delivered.
- If a returned item was a Free Shipping item from us, the refund for the product will be the greater of actual shipping/stock charges or 10%. Additionally, if a customer cancels an order due to an unsatisfactory ship time and the lead time was accurately stated by us before the order was shipped, Inthink Kids will not refund the cost of the delivery and may charge a restocking fee of up to 2000naira in addition to the delivery fee.
- If an order is delivered defective due to manufacturing error or mishandling during shipping, Inthink Kids will refund the total cost inclusive of delivery fees. Please note that you must file a claim for a damaged items not later than 3days after the order is delivered. The defective/damaged item must be returned to our shipping partner not more than 2days after we are notified of the issue. A refund or replacement will be initiated within 48hours after we receive the item back into our warehouse.